STORE POLICIES

you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/ebextensionsco/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/ebextensionsco/privacy_policy).

 

RETURN/REFUND

Due to the custom nature and sanitary reasons associated with human hair, all sales are final.. we cannot accept returns or offer refunds or exchanges on unused, installed or used hair.

TURN AROUND TIME

1-3 Processing days 

5-7 business days 

DISCLAIMER:

CHINESE HOLIDAY IS FEB 8-17 EVERY YEAR!!! WE WILL STILL BE TAKING ORDERS BUT IF YOUR ORDER IS NOT IN STOCK IT WILL BE SHIPPED OUT ONCE CHINA OPENS BACK UP! THANK YOU FOR UNDERSTANDING!

WHAT TYPE OF HAIR DO YOU PROVIDE AND WHAT'S THE DIFFERENCE?

RAW: 

    •    100% cuticle intact best quality 

    •    Can be colored 613 

    •    Proper care last 3-5years

    •    Highest quality

    •    Fuller extensions

    •    Blends exactly with natural hair

    •    Natural appearance 

HIGH QUALITY VIRGIN HAIR:

    •    Can be colored 27 close to 613

    •    Proper care can last 1+ years

    •    Full extensions

    •    Natural appearance

    •    Multiple donors

    •    Blends with natural hair

 

How much do the bundles weigh?

One bundle weighs 100g.

How much hair do I need for an install? 

1. If you are getting a bob 8-14 inches (2) bundles are recommended.

2. For a full sew in or quick weave (3) are recommended when using inches up to 24.

3. If you are using inches up to 30 (4) bundles are recommended for full luxurious sew in or quick weave style. 

 

How long does the hair last?

RAW HAIR:

Hair can last up to 3-5 yrs or longer with proper hair care techniques.

HIGH QUALITY VIRGIN HAIR: Hair can last 1 yr or longer with proper hair care techniques

How can I track my order? 

Once your order is shipped you will receive all tracking information and updates via email, once you’ve received your tracking number you’ll be able to monitor your extensions to check its location and the precise arrival date. 

Does the hair shed?

Just as natural hair, extensions shed as well. Very minimal shedding in high quality and raw extensions. 

Can the hair be dyed?

ABSOLUTELY! Our extensions can be dyed but we always recommend booking a service with a professional to dye your extensions. The lighter you bleach your curly extensions you can potentially risk loosing the curl.

 

Hair types: 

RAW: dyes to #613 

HIGH QUALITY: dyes to #27

 

How long does shipping take?

1-3 Processing days

3-5 business days

 

What is the return & exchange policy?

NO REFUNDS OR EXCHANGES UNDER ANY CIRCUMSTANCE!

Where do you ship?

U.S. and international shipping available.

Can changes be made to my order?

If you contact us before your order is shipped out, yes changes can be made as far as hair texture but it has to be the same exact lengths.

Can I pick up my order?

Yes if you’ve selected in store pick up option.