STORE POLICIES

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RETURN/REFUND

Due to the custom nature and sanitary reasons associated with human hair, all sales are final.. we cannot accept returns or offer refunds or exchanges on unused, installed or used hair.

TURN AROUND TIME

High Quality & RAW Hair

1-3 Processing days

5-7 business days 

(Raw Burmese Curly 6-8 Business Days)

Vietnamese hair 15-25 business days 

 

WHAT TYPE OF HAIR DO YOU PROVIDE AND WHAT'S THE DIFFERENCE?

RAW Vietnamese: 

    •    100% cuticle intact best quality 

    •    Can be colored 613 

    •    Proper care last 3-5years

    •    Medium Luster

    •    Silker

    •    Double Drawn 

    •    Fullest extensions we provide

    •    Blends exactly with natural hair

    •    Natural appearance 

 

RAW Indian: 

    •    100% cuticle intact best quality 

    •    Can be colored 613 

    •    Proper care last 3-5years

    •    High Luster

    •    Coarse

    •    Single Drawn

    •    Fuller extensions

    •    Blends exactly with natural hair

    •    Natural appearance 

HIGH QUALITY VIRGIN HAIR:

    •    Can be colored 27 close to 613

    •    Proper care can last 1+ years

    •    Full extensions

    •    Natural appearance

    •    Multiple donors

    •    Blends with natural hair

 

How much do the bundles weigh?

One bundle weighs 100g.

How much hair do I need for an install? 

1. If you are getting a bob 8-14 inches (2) bundles are recommended.

2. For a full sew in or quick weave (3) are recommended when using inches up to 24-26

3. If you are using inches up to 30 (4) bundles are recommended for full luxurious sew in or quick weave style. 

Disclaimer: all depends on the look you’re going for

How long does the hair last?

RAW HAIR:

Hair can last up to 3-5 yrs or longer with proper hair care techniques.

HIGH QUALITY VIRGIN HAIR: Hair can last 1 yr or longer with proper hair care techniques

How can I track my order? 

Once your order is shipped you will receive all tracking information and updates via email, once you’ve received your tracking number you’ll be able to monitor your extensions to check its location and the precise arrival date. 

Does the hair shed?

Just as natural hair, extensions shed as well. Very minimal shedding in high quality and raw extensions. 

Can the hair be dyed?

ABSOLUTELY! Our extensions can be dyed but we always recommend booking a service with a professional to dye your extensions. The lighter you bleach your curly extensions you can potentially risk loosing the curl.

 

Hair types: 

RAW: dyes to #613 

HIGH QUALITY: dyes to #27

 

How long does shipping take?

1-3 Processing days

5-7 business days

Vietnamese hair 15-20 business days 

What is the return & exchange policy?

NO REFUNDS OR EXCHANGES UNDER ANY CIRCUMSTANCE!

Where do you ship?

U.S. and international shipping available.

Can changes be made to my order?

If you contact us before your order is shipped out, yes changes can be made but has to be before your order has been processed, if your order has already been processed no changes can be made.

Can I pick up my order?

Yes if you’ve selected in store pick up option.

 

DISCLAIMER:

If you cancel your order after 24 hours you are subject to a 15% cancellation fee